Help Center
Welcome to the help center. Find answers about using the platform for your therapy practice.
Quick Links
- Create your account — get started in 2 minutes
- Record your first session — generate an AI progress note
- How AI notes work — understand the AI transcription process
- Subscription plans — how credential-based pricing works
Browse by Topic
| Topic | What's Covered |
|---|---|
| Getting Started | Account creation, password setup, first session |
| AI Notes & Documentation | Recording, templates, Magic Edit, treatment plans |
| Scheduling | Calendar, recurring appointments, online booking, Google Calendar sync |
| Clients | Adding clients, couples/family, intake forms, client portal |
| Billing & Payments | The billing pipeline, invoices, superbills, AutoPay, credits |
| Insurance | Setup, payer enrollment, claims, ERAs, troubleshooting |
| Telehealth | Video sessions, couples & family telehealth |
| Team & Practice | Team members, roles, supervision, clinical hours |
| Messaging | Secure client messaging |
| Analytics & Reports | Practice metrics, income, compliance reports |
| Data | EHR import, data export |
| Account & Settings | Profile, practice settings, security |
Need More Help?
Email support@practiceharbor.com — we typically respond within a few hours.