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Subscription & Pricing

Practice Harbor uses a credential-based sliding scale — your price is determined automatically by your professional credentials, not by feature tiers. Every practitioner gets access to all features. No one is locked out of tools they need.

How Pricing Works​

Your tier is determined by two things: your credentials (license + NPI) and whether your practice has multiple licensed clinicians.

TierPriceWho Qualifies
Pre-LicensedFreePre-licensed clinicians (LMSW, LPC-A, MFT intern, etc.) or practitioners without credentials on file
Licensed$19/monthFully licensed clinicians with an NPI number (solo practice)
Established$39/monthLicensed clinicians in a group practice (2+ licensed members)
tip

Pre-licensed clinicians and trainees are always free — no credit card required, no trial period, full access to every feature. This includes associate-level licenses like LMSW, ASW, LAPC, LPC-A, MFT, and psychology interns/postdocs.

What Determines Your Tier​

Your tier is assessed automatically from the credentials in your Settings > Profile > Clinical Information:

  1. License type — if your license is a pre-licensed designation (e.g., LMSW, LPC-A, MFT intern), you're on the free Pre-Licensed tier
  2. NPI number — having both a license and NPI indicates you're independently licensed
  3. Team size — if your organization has more than one non-pre-licensed practitioner, the Established tier applies
note

Supervision status does not affect your tier. A licensed clinician under supervision still qualifies for the Licensed tier ($19/month), not the free Pre-Licensed tier.

All Features, Every Tier​

Unlike other EHRs, Practice Harbor does not gate features behind pricing tiers. Every practitioner — free or paid — gets:

  • Unlimited clients
  • AI-powered progress notes
  • Telehealth (video sessions)
  • Client portal
  • Scheduling & reminders
  • Online booking
  • Billing & superbills
  • Intake forms
  • Secure messaging
  • Treatment plans
  • Google Calendar sync
  • Data export
  • EHR import
  • Group therapy (couples/family)
  • Team members & roles
  • Supervision workflow

Managing Your Subscription​

To view or change your subscription:

  1. Go to Settings > Subscription
  2. Your current tier and billing status are displayed at the top
  3. For paid tiers, you can update your payment method or cancel

The Subscription settings page: current tier badge, team breakdown, and pricing tiers

note

Tier changes happen automatically when your credentials change. For example, if you add your NPI number after getting licensed, your tier updates from Pre-Licensed to Licensed on your next billing cycle.

Referral Program​

Refer a colleague and both of you earn 2 free months when they make their second payment.

  1. Find your referral link in the app
  2. Share it with a colleague
  3. When they sign up and make their second payment, both accounts are credited