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Settings Reference

Settings is organized into four sections: You, Practice, Clients, and Billing. Click a section name in the Settings menu to open it. This is the complete map — each item links to the doc that covers it. What you see depends on your access level: the Practice, Clients, and Billing items are for the practice owner, practice managers, and (for Billing) billers.

The Settings menu with the Practice section open

You (your personal preferences)​

SettingWhat it does
ProfileName, contact, clinical credentials, licenses, NPI — Profile Settings
Note PreferencesYour default note template — Note Templates
Note TemplatesThe template gallery and your library — Note Templates
CalendarWeek start, timezone override, Google Calendar sync. The hours the Day and Week views show are set from the gear icon on the calendar, under Calendar preferences
Online BookingBooking requests, session settings, and the state of your availability blocks — Online Booking
Video LinkYour personal video address for guests — Video Sessions
WidgetsEmbeddable booking widgets for your website — Online Booking
My Rate OverridesYour personal rates when they differ from the practice fee schedule
My NotificationsWhich notifications you receive

Practice (owner / practice manager)​

SettingWhat it does
Practice DetailsName, contact, timezone, logo, locations — Practice Settings
Patient PortalPortal URL and options — Client Portal
WebsiteYour practice website at your portal address — Practice Website
TeamMembers, roles, supervision — Team
SubscriptionPlan and billing — Subscription
EHR ImportMigrate data in — EHR Import
Data ExportExport client records — Data Export

Clients​

SettingWhat it does
Shareable DocumentsIntake forms, consents, and other documents you send clients — Intake Forms
PrescreenerScreening questions prospective clients answer on your public booking page and contact form — Prescreener
Referral SourcesThe list of places clients hear about you — Referral Sources
Client NotificationsAutomated emails and reminders — Notifications & Reminders
Client TextsSMS notification settings — Notifications & Reminders

Billing​

SettingWhat it does
Fee SchedulePractice-wide default rates per CPT code — Services & Products
ProductsNon-session items you sell — Services & Products
InvoicingInvoice document settings — Invoices
Insurance & SuperbillsSuperbill settings and the Enable Insurance Features toggle — Insurance Overview
PaymentsOnline payment processing — Payment Collection
AutoPayAutomatic card charging — AutoPay
Payer EnrollmentPayer connections and ERAs (appears once insurance features are on) — Payer Enrollment